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Old 01-01-2023, 01:30 AM   #5004
Hemi-Cuda
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Join Date: Feb 2006
Location: slightly to the left
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Quote:
Originally Posted by ripTDR View Post
Dodgy online food order websites GMG


Order a pizza for pickup at a certain time and because its busy prepay when you order.


Order gets rejected because they are too busy - even though they say the payment went through, they will reimburse in the next day or two.



Alright whatever, really wanted pizza from this place(Talked it up to visiting friends)


Order again at a later pickup time.



Minutes later, receive a payment order confirmation for a double order because seemingly both orders got combined. Payment accepted


Immediately phone the joint and get on the fourth try



HeeloXXXXpizzahowcanihelpyou?


Try to explain...


Listenwearereallyslammedyoushouldbegoodwhatsyourna me?


Give my name


Yeahwearereallyslammedyoushouldbereimursedseeyouat XXXXtime"click"


I get it, I used to work busy places, but you have to address your customer concerns and also stand behind your system of ordering. If It's just online, you better make sure It's robust enough to tackle the volume.
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