Dodgy online food order websites GMG
Order a pizza for pickup at a certain time and because its busy prepay when you order.
Order gets rejected because they are too busy - even though they say the payment went through, they will reimburse in the next day or two.
Alright whatever, really wanted pizza from this place(Talked it up to visiting friends)
Order again at a later pickup time.
Minutes later, receive a payment order confirmation for a double order because seemingly both orders got combined. Payment accepted
Immediately phone the joint and get on the fourth try
HeeloXXXXpizzahowcanihelpyou?
Try to explain...
Listenwearereallyslammedyoushouldbegoodwhatsyourna me?
Give my name
Yeahwearereallyslammedyoushouldbereimursedseeyouat XXXXtime"click"
I get it, I used to work busy places, but you have to address your customer concerns and also stand behind your system of ordering. If It's just online, you better make sure It's robust enough to tackle the volume.
|