Quote:
Originally Posted by cmyden
Interesting... the Canadian Transport Agency just announced that each quarter they are going to release stats on the number of air travel complaints per 100 flights (flights operated by Canadian airlines and foreign airlines).
Here are the current stats: https://otc-cta.gc.ca/air-travel-com...lights-airline
[Canadian Airlines:] To no one's surprise, Flair and Swoop lead the way with the most complaints per 100 flights. Between July and September Air Canada and WestJet complaint rates were about the same (WestJet was significantly higher between April and June).
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What a surprise, the two cost airlines that offer reduced levels of service and schedules to begin with also have higher complaints than the full service airlines. You would think people would understand that sometimes you get what you pay for.