Had my credit card skimmed at the Nose Hill Drive Petro station last week (I'm pretty sure at least). Noticed 3 DoorDash charges within a 24 hour span and I don't use DoorDash so I called CIBC and they cancelled my Visa and were sending me a replacement.
Found out apparently whoever had added my stolen CC number to their DoorDash account just automatically had the number updated to the new one without any confirmation required or security measure in place...!? WTF.
Haven't even received the new card in the mail to activate it, but apparently it's automatically usable for pre-authorized vendors and mobile banking or something.
Only found out because I checked my online banking and the old deactivated card suddenly has 5 new pending DoorDash charges attributed to the new number.
Had to call in again and explain the issue. I *think* they went ahead and specifically deactivated my old CC from the DoorDash vendor, which shockingly didn't happen after the first 3 fraudulent charges. Either someone ####ed up or the system in place does almost nothing to stop theft.
|