Quote:
Originally Posted by Looch City
Wait so you have 2 of the expensive items for the price of 1? Gift it to someone! Or post it on CP lol
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Heh. It was a sonos soundbar, so probably would have been easy to flip. But it's on its way home now (or does Amazon just send these to a liquidator for pennies on the dollar?)
The nonchalant response from customer service was the most jarring part. Communication was through chat, so hard to gauge a sense of what the guy was thinking. But if I had to sum it up: "oh." Had they sent two of the Barry's tea it would have been more understandable.
Has me wondering how many times this happens. They must write off an absolute ton--not just returns and porch pirate stuff, but f-ups, fraud, etc. Years ago I accidentally ordered two of the same book, when I contacted customer service they refunded me one and told me to keep the second.