The Calgary Herald really GMG these days (yeah I'm one of the dinosaurs that still gets a paper delivered). For the past 2 months I've got a paper less than half the time, and when I file a complaint there is no option to request a refund/subscription extension for the missing paper, just a note "we are aware of a problem in your area, your paper should be delivered by 11:00." Of course the paper rarely actually shows up later in the day.
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