Quote:
Originally Posted by Sliver
I'll grant you HUD, but heated seats are pretty basic. My daughter's 2017 base model of all base model option-free VW Golf with cloth seats has heated seats.
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Yeah, maybe I didn't phrase it correctly, but both features happen to be standard for this vehicle and don't exactly represent the extreme leading edge of tech or luxury. My wife's base model of all base models Hyundai had heated seats ~15 years ago.
Like I said, for what it is, I would refuse delivery if it was missing those features.
Which makes me wonder... We didn't receive any communication whatsoever from April until Oct, and then it was "your new vehicle's here. Come get it"... They didn't even mention the missing feature until we were essentially putting our license plate on... Surely the manufacturer (and therefore the dealer) would know certain features aren't being included as the vehicle is built. Some heads-up seems reasonable earlier in the process (like prior to delivery!) and would give the customer a chance to consider or make other arrangements, and the manufacturer / dealer a chance to reallocate a car that's been passed on.