Add me to the list that felt the PA was too loud. Kids definitely had a hard time with it - was also considering leaving as well too bc of how much the sound was affecting them. Totally agreed that it’s a hard balance to get right, but at the end of the day, the fan experience was great, good value for money, hockey was entertaining, all that good stuff.
Last thing, Harvey the Hound got some standing ovations, he was super popular with the kids, but kinda felt like it was hard to track him down. Maybe more Harvey time?
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