Quote:
Originally Posted by Winsor_Pilates
Went for dinner Friday to a nice and pricey steak house.
Our server broke a wine glass right away that hit my wife's foot, she then put our red wine bottle in a bucket of ice which we didn't notice right away so it got ice cold.
She didn't comp anything or get us a new bottle and then when our bill came it had someone else's desert added to it.
Tip options on the machine; 18%, 20%, 22%.
I had to go other and put 15% for all of the mistakes but it's crazy that 15% is now punishment level tipping.
This server honestly deserved no tip but you can't do that of course!
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Man, that's terrible. I understand that breaking the glass was obviously an accident, but that, and then the wine on ice is definitely worthy of the wine being comped and then free dessert. I'm guessing if you spoke to the manager something would have been done. Tell me it wasn't Elisa because I love the steaks there...