Quote:
Originally Posted by TheIronMaiden
I don't think that it is thinking skills as much as it is stress level.
People get needlessly stressed by what are mostly unimportant inconveniences. Folks start to focus too much on why they're angry instead of what the solution is.
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Some people certainly don't handle technology well, and some understand it almost immediately. For the former group, they're easily overwhelmed and don't comprehend how to navigate it, particularly when something changes whether it's an update or needing to use new features to complete a task.
Kind of like my parents (and many others). Given enough time fiddling around (hours of it), they eventually figure out how to work things. But they still don't understand the meaning behind the buttons and features of an app, they just learn the combination of buttons to get to the desired end result.
If any of that changes in any minor way, be it because the software updates or no longer functions like it's supposed to, then they're quickly overwhelmed again.
It is another source of stress for many. And like you say, they get fixated on the what isn't working and the emotions around that rather than seeing the computer/phone as a tool that can offer alternative solutions to one problem. If your word processing software isn't working, you can look for updates, do a system reset (an astoundingly underutilized solution), or seek out a free online processor as a temporary workaround, or any variety of alternatives on the app store.
I think some people just don't see tech that way, which is working against them. When something stops working like it normally does, they'll see it as an obstacle or dysfunctional altogether.