I did catering from Jerusalem Shawarma a few months ago.
My order was supposed to arrive at 1:45 pm. At 2, my guests arrived and still no food. So I called and was told "don't worry habibi, it's coming. 5 minutes habibi. "
It arrived close to 2:30.
Moral of the story: Arab food - great.
Arab punctuality - terrible.
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