Quote:
Originally Posted by InglewoodFan
That's a big yikes. Letter to the ombudsman maybe?
BMO sent a replacement credit card to an address I hadn't lived at for 10 years and then cancelled the account because they thought it was fraud. I'd had that account for 25 years, always updated the address and had received years of statements and earlier replacement cards at my new address. The whole thing was just bizarre.
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TD wasn’t much better… took me about 15 attempts at an address change that they couldn’t get right. So I closed my account. Literally that was the reason. That was about 20 years ago. I still usually get a yearly statement but that depends which address it gets sent to.