Quote:
Originally Posted by Jimmy Stang
Don’t get me started on the the My Fare app. An unused ticket expires after 7 days. Unused. Easier just to buy the booklets, and almost easier to jangle down the street with a pocket full of change. And you can’t buy an adult and youth fare on the same transaction for some reason. And it constantly logs you out just to compound the hassle.
Definitely time for a better app, and better options for occasional riders. Discounts on 10-packs, lower fares on evenings and weekends when there is surplus capacity, and maybe even something zone-based so it doesn’t cost the same to go one stop as is does to go twenty. I would hop on the train with my kid for an errand, but technically we’d have to spend 12.10 to go from Tuscany to Crowfoot for an hour (tickets are only valid in a single direction). So we’ll just drive.
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I find the App pretty good. It pays with Apple Pay in seconds. I’ve never seen the crashing problem. I am quite happy with it.
Tickets are Valid 90 minutes not just one direction but in general probably not enough time to get any errands done. I think looking at the portion of revenue that comes on weekends during the days is worth looking at to just make free. Still charge the bar crowd in the evening but say 9 am - 6 pm free weekends.
I also think over the past month there has been an improvement in train station cleanliness and drug use. It will be interesting if the perception surveys show this.