Quote:
Originally Posted by OldDutch
Someone sweet talked the CAB chair with “we do this all the time don’t worry”
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Unless Roger's change process is on the level of a mom & pop shop, this wasn't a change. Even minor changes need to have some kind of quick rollback planning, the fact that their network is still broke means someone did something outside any approved change window. I'd love to be a fly on the wall for their incident resolution on this one. For something to bring down all of their internet, cell, and TV nationwide it must have been someone ####ing with a core network service. And at that level of critical infrastructure, it was either a senior tech ####ing it up or someone who shouldn't have had that level of access, which is worse