This isn't going to be a quick one. Rogers pretty much did the exact same thing that Facebook did a few months ago when they were down for a day. The difference is that Rogers is the actual network provider.
I think the biggest question mark, is how is such an important financial infrastructure company like Interac have both their main and backup connections with the same network provider?
This shows how monopolies make us incredibly vulnerable, in an age where we are so dependent on the internet for even things like 911.