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curves2000 · 01-17-2022, 02:54 AM

Hi all,

I hope you don't mind the newbie question, but I am having an issue with my older laptop and I am trying to figure it out.

I don't appear to be getting any sound at all from the speaker or headphone jack. It was working recently and all of a sudden it stopped.

I am hoping its not a sound card and just an easy fix. It's a 2010 or 2012? HP Probook 6550b. It run's great, in great shape and my use for this is limited. Just web surfing and email. I just installed a new hard drive as well! Run's great.

Running Windows 10 I believe. It may be a sound driver but I have no idea how to install or what to look for.

Any thoughts? Many thanks in advance

01-17-2022, 02:54 AM	#2313
curves2000 First Line Centre Join Date: Dec 2013 Location: Calgary, Canada Exp:	Hi all, I hope you don't mind the newbie question, but I am having an issue with my older laptop and I am trying to figure it out. I don't appear to be getting any sound at all from the speaker or headphone jack. It was working recently and all of a sudden it stopped. I am hoping its not a sound card and just an easy fix. It's a 2010 or 2012? HP Probook 6550b. It run's great, in great shape and my use for this is limited. Just web surfing and email. I just installed a new hard drive as well! Run's great. Running Windows 10 I believe. It may be a sound driver but I have no idea how to install or what to look for. Any thoughts? Many thanks in advance Last edited by curves2000; 01-17-2022 at 02:59 AM.