I also found problems with Zip.ca. Their service was very fast at first and especially during the free trial period, but it gradually slowed down and there was a 3-4 day shipping wait on most things.
I'm using canflix.ca now and it seems to be better. Not as big of a selection, but they've been quick to get stuff out. I've only been a member for a month, so it remains to be seen if it will last, but so far, so good.
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