Tried sitting on 811 yesterday to rebook the kids' appointments. Sat there for 15 minutes, after it said a 10 minute wait and at the 15 minute mark, they said it would now be a 30-45 minute wait so I just hung up.
Called just now, said 10 minute wait, I think I waited maybe 5 minutes, so that was nice. As it turns out, it was a lie of sorts - the booker who told us she was booking us at an AHS site because those appointments don't get canceled, booked us at a pharmacy that is NOT an AHS site, hence the cancellation.
New booker, who was just lovely to speak to, got them rebooked for Jan 18. We have to go to the AHS site in Okotoks but that's perfectly fine. I will travel for this, if that's what it takes and it looks like that's what it takes.
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