Quote:
Originally Posted by Sliver
It's the aggregate of the stars that have a compounding affect that can harm businesses. I just looked at one of my competitors. He's got a 4.9 with eight reviews (all a little suspect, if you know what I mean) and I have a 4.5 with about 30 reviews.
On no planet is his company better than ours, but you wouldn't know that if you just looked at the stars.
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This seems like a completely unbiased and fact based observation.