Quote:
Originally Posted by Wormius
If I buy a used item from a company that sells both new and used items, I'd expect more. It's not like he bought a hot tub off Kijiji. If I bought a certified pre-owned vehicle from a dealer, I'd have higher expectations for what I was paying for.
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Nice move of the goalposts with the bolded inclusion. CPOs have warranties usually extended by the manufacturer and can be serviced at any dealership of your choice. Not quite the same as buying from Farmer Jonez. You look for a CPO so you have that manufacturer backing and not reliant on a warranty that may be more fly-by-night than helpful. If you aren't looking at the warranty and understanding the warranty prior to making the purchase, the warranty likely isn't going to be worth the paper it is printed on. Go into situations eyes wide open, not eyes wide shut.
I think there are things that you should never buy second hand unless you are looking for problems, hot tubs being one of them. Just the sanitary aspect of buying a hot tub is sketchy, since you have no idea how it was maintained, properly serviced, or properly cleaned prior to your purchase. You might as well be buying used underwear. Hot tubs are also made from components that don't take to being moved very well. This likely should have been investigated and the dealer explain this stuff. Hot tub dealers are pretty sketchy to begin with, so I can't imagine they would disclose the concerns a consumer should be aware of. A consumer should also recognize a warranty not provided by the manufacturer would be worth anything more than nudge and a wink to get the deal done. FG has the right to post bad reviews, make complaints, and pursue this any way they want, but they should have thought long and hard about buying someone else's underwear and thinking a dealer provided warranty was the protection they were looking for should the first #### stain be found.