Quote:
Originally Posted by Smartcar
No I didn't because it was obvious he thought 4 was a favourable rating.
4 stars on Yelp is decent but anything less than 4.5 on Opentable you're at the bottom of the pack. I suspected that it's because it's so easy to game the system on Opentable. I never did because I'm too cheap to make a bogus reservation just to up my ratings. But you usually tell who does, they are the ones who have way more reviews than anyone else.
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So the client didn’t give you a perfect 5, is a regular , and you’ve never asked what you could do to make their experience a 5?
Mind blown