Quote:
Originally Posted by nfotiu
They are crowd sourced customer ratings. Google doesn't represent them as anything more or less than that. Sliver doesn't like them because he can't control them, and likes to have control over everything in his business and his life. One bad Google review isn't normally going to sewer a business, especially when it is handled with grace.
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Business owners don’t like them because you can’t control the crowd. In every crowd their are people who are unstable, vindictive and just won’t give 5 stars on principle, because “nobody’s perfect “. And yet here we are, people who look at the reviews, and that’s all they see , a 4.2 because some ####### doesn’t realize cutting into A known asbestos contaminated piece of drywall might delay their project.