[Fuzz]

You are wrong on one point, I didn't check the others, but Google has a rating of 4.2:

https://goo.gl/maps/gcQSQsLoaiR7jM528

Looks like they just leave their negative reviews up without responding.

This is my favourite:

Humberto Torres
6 reviews
3 months ago
i can search everything up, but foot lettuce keeps popping up. cmon do better

And this one is meta:

ryan fields
10 reviews

4 months ago
I used Google reviews to give Google 1 star. Checkmate.