Quote:
Originally Posted by Sliver
Thank you for listening to my perspective.
If I've given the impression a, say, three or less star is crippling, that's not what I meant to do. It merely has a negative effect. When people are giving three stars (general review discussion here; not FG's specific case), I would like them to know a business owner interprets them as harmful.
If you are giving three-star reviews and think you're not hurting a business, please reconsider your review. A business owner will not appreciate that. Especially if your experience is satisfactory - three stars do not help a business and if you're not helping, you're hurting. If you're generally pleased with an interaction/service/product, every single business owner would prefer you don't review them at all if it's that or three stars.
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I fully agree with this, but I think the proportion of people that have this misconception is relatively small in people that use reviews. Has anyone in this thread has been saying 3/5=good?
Running into these reviewers is basically down to random chance. I don't think there's much to do to remedy these reviewers. All things being equal, it should affect other businesses the same. So all you can do is play the hand you're dealt and move on. If you get too worried or distracted about bad luck, you'll use be using thoughts, time, energy and emotions that could be better directed elsewhere. It's like road rage. Even if you are wronged, getting angry and reacting to it will never help the situation.