Quote:
Originally Posted by mikephoen
All reviews (good or bad) should drop off the rating after some period of time. Maybe 3 years or so for most businesses and probably 1 year for restaurants.
Who cares if a place was clean and had great service a decade ago or if it had a crappy manager a decade ago. Neither is relevant to it's current level of service. Restaurants in particular change chefs, managers and wait staff quite often and that can have a huge effect on the quality.
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IMO, I'm OK with them never going away. However, I agree that anyone putting up 1-2 star reviews should be required to provide a minimum level of detailed explanation for their reasoning.
I also think that drop off ratings aren't necessary. However, something like an average rating over 12-24 months vs life time rating should be available/by default.