Quote:
Originally Posted by Fighting Banana Slug
I appreciate Sliver's frustration is coming from an honest place, but I do wonder about the claim that a one star review (whether warranted or not) would be crippling to a business. I think a discerning consumer can evaluate those reviews rather easily. 1 star and no description? Ignore. 1 star at AirBnB because it rained that week. lol. 3/5 and a description that FG gave? Look at more reviews to see if there is a trend. Basically repeat for the 5 stars as well. Discount for older reviews. It isn't rocket surgery.
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Thank you for listening to my perspective.
If I've given the impression a, say, three or less star is crippling, that's not what I meant to do. It merely has a negative effect. When people are giving three stars (general review discussion here; not FG's specific case), I would like them to know a business owner interprets them as harmful.
If you are giving three-star reviews and think you're
not hurting a business, please reconsider your review. A business owner will not appreciate that. Especially if your experience is satisfactory - three stars do not help a business and if you're not helping, you're hurting. If you're generally pleased with an interaction/service/product, every single business owner would prefer you don't review them at all if it's that or three stars.