Quote:
Originally Posted by Sliver
And they also have defenses small businesses don't. Advertising budgets. Promotions. Better locations. Name recognition. Corporate support. Pseudo-monopolies in certain areas. Cost advantages due to scale.
Small businesses are much more defenseless and therefore disproportionately affected by negative reviews.
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This is just it… I think of Mr. Burns and his line of high priced lawyers versus Lionel Hutts that ‘law talking guy’. It’s silly to try and claim big business is at the mercy of a bad review. They have thousands and thousands yet continue to thrive. Apples and oranges.