Quote:
Originally Posted by Sliver
I wouldn't call you to yell and swear because that's counter productive to protecting my business, but I would certainly want to. You don't think a 3-star review is an attack. It is in the mind of a business owner. If you don't believe me, ask literally any business owner if a three star is a net positive or a net negative for your business. Without exception - and as supported by every business owner in this thread - it is a net negative. I interpret negative reviews as attacks and so do other business owners.
His call may have caught you off guard, but I'm trying to get through to you the reason he was mad is because he viewed it as an attack because - in the sense that you harmed his business - it was.
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Do a better job if you don't want to get a 3 star view. You always are the victim in so many of these debates. It's always someone else at fault, never you. Blame the customer, blame the system.... Never your fault I guess.