Quote:
Originally Posted by Sliver
Yeah, it's like that episode of Black Mirror that was super horrifying where people rate other people based on the tiniest interaction and you walk around with a virtual score above your head.
Except for a business owner, it is real life. We are existing like that right now and everyone can see every business's rating by just pulling out their phone.
If all of you had to carry the weight of a "rating" for all to see you would agree with me. Especially once you considered it's a rigged game set up to enrich a third party that could not care less about the integrity of the reviews or the fallout for the businesses.
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That's one way to view it. Or you could view it as feedback to learn from and areas to try to get better. I don't know you, but you strike me as a perfectionist. The perfectionists I know are rarely as perfect as they think they are. A big reason for that is they usually can't accept or learn from any criticism as they see it as an attack on them.
I don't think all business owners view things this way. I gave an example of my Vet friend who has what I think is a very healthy view of reviews, and they accept they are going to get some crappy reviews from some crappy customers, but use some as learning experiences. I am fairly certain that his whole staff doesn't go into a funk from one bad review, as I'm sure his attitude of handling these reviews passes down to his employees.