Quote:
Originally Posted by The Yen Man
Wait, isn't the review supposed to help consumers decide whether they want to use that business? What if I honestly got mediocre service, and wanted other people to know about it? Business can't just pick and choose what reviews they want to show. That's kind of the whole purpose of a review system, is it not?
Rather than try to do better and elevate that service to 5 stars for customers, you are ragging on the customer for not providing a glowing review?
I get there are customers who have are crappy people who leave crap reviews, but there are also businesses that provide crap service. If you want to use the review function then unfortunately you have to take everything that comes along with it.
As one poster says, rather than lash out at the customers, filter out the legit complaints and address those, and ignore the unreasonable ones.
|
Ignore the bad reviews? Well what if they misrepresent the facts? Why would you not want to fix that problem some guy introduced into your life and business? That's not reasonable to just tell the business to ignore something that is going to damage their business daily in perpetuity.
It's also entitled to tell a business to "elevate their service" to get five stars. There are people that wouldn't give you five stars short of fellating them on the way out the door. Some people want to feel
special instead of just coming in, buying their thing, and leaving. If a business just treats you politely and gives you what you came in for, don't give them any stars. Just fataing move on with your day. A three- or four-star
damages them. Why would you want to do that to somebody? It's so mean.
I also love how people are questioning why a business owner would get mad. Like, lol.
Here's a bad review and you have the AUDACITY to be mad at me? Why, I never. I mean, a bad review is a literal attack on you business and as the owner of that business you should just ignore it? Fata. That.