Quote:
Originally Posted by Flames_Gimp
An hour later i get an email from the secretary "see attached warranty contract that you signed" I read the attachment and it looks different, there's a paragraph that doesn't look familiar, i located my original signed paper contract and sure enough that paragraph wasn't there, they're trying to pull something.
The new paragraph says abusive behavior, including leaving a negative review will result in immediate cancellation of your warranty. They're trying to blackmail me, how can they force people to keep quiet.
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This is fraudulent behaviour. You should alert everyone possible, post not only your review but their reaction to it, as well as both the original warranty paper and the doctored version they signed.
As for your warranty, do you a) actually expect them to honour it if they've behaved like this or b) want them anywhere near you or your property even if they were prepared to?
Quote:
Originally Posted by Sliver
They'll also have their own side of this story - one that includes addressing every issue OP had. I mean, dude was buying a used hot tub...what was the price? Were his expectations out of whack with the reality of buying an old tub? Did he opt for their $1k special, yet wanted $2k of work put into it to make it like new? I'd be curious to hear from the seller. Some red flags are going up here. Maybe they did some work on the tub to keep him happy even though it was costing them money, then he leaves a #### review, anyway (anything under a five star is ####, just so you know).
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Bad reviews often do have two sides to a story, but if what the original post says is true about
doctoring a signed agreement after the fact, this business should not be allowed to do business. Ever.