I guess Sony do not perform direct repairs on refurbished consoles, I spoke to 3 different people before shipping it to Toronto and 1 week later they returned it without fixing. Had to go through GameStop/EBGames and I'm assuming they send it in.
Just under the wire on the 30 day warranty, I got lucky.
To anyone buying off Kijiji, check if it's a refurb, if so get an original receipt with mailing address and phone number of the original buyer. The return has to go through the person who originally bought it.
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