Actually... Telus phones are not very good at all. Telus does more to "cripple" their phones than any other carrier in Canada.
If you want a real phone that does what the manufaturer intended it to do (and not what the "provider" intends), just buy a GSM phone from overseas - straight from the manufacturer.
I'm using a
RIZR atm (and, no, it's not a RAZR or a KRZR).
I've flashed it and fine-tuned it according to the way I like my phone to behave (louder ear-volume, instant-on, etc etc). I can take my phone anywhere in the world and use a local SIM card to make all my calls local (instead of roaming long distance).
You can take any GSM phone from any manufacturer (remember: carriers lock phones, not manufaturers) in the world and plug your Rogers/Fido SIM card into it, and it is instantly programmed for you, with your contacts and fully live and connected to your carrier's network - all straight out-of-the box.
There's a million reasons to stay away from CDMA... but the only argument the pro-CDMA camp can make is "security." The thing is, unless you work for the CiA, do you really think that someone is trying to listen to your phone calls? Even if they are, is your wife asking you to pick up milk really an issue that requires top-level secrecy?
My phone.
My $400.
My rules.
Don't be ruled by Telus/Bell imo!