Quote:
Originally Posted by Lubicon
SouthWest cancelled almost 2000 flights this weekend for much the same reasons. It’s happening all across North America. Not saying it’s right, but this is not an uncommon occurrence at the moment and it all boils down to staff shortages.
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Southwest is (quietly) doling out 'we're sorry' vouchers to travelers caught in cancellation chaos. Here's how to get one
http://https://www.usatoday.com/stor...gy/8437403002/
Talk about doing the exact opposite of Canadian airlines. Customer service lesson that Canadian flyers could only dream of.