Quote:
Originally Posted by Lubicon
WestJet has been affected by the same thing many other airlines have been affected by. They shed so many people last year when things were bad and now traffic has rebounded faster than they can rehire. Maybe they shouldn’t have added so many flights so quickly but when your competitors are doing so you have to as well or risk losing market share.
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I would presume that jerking around all of your customers so that they swear they will never fly with you again will affect your market share.
Why are they having so much of a harder time than Air Canada?