Quote:
Originally Posted by Johnny199r
Anyone fly Westjet lately?
Looks like they have been cancelling a ton of their flights after customers have booked (right up to the point customers are in the airport, about to depart), rebooked them on crazy alternative flights without their consent and make people wait 10 hours on the phone to speak to agent (they do not allow changes on their website, you can request a callback in about 4 days which doesnt help)..
I've flown on Air Canada a few times recently with no issues. I have 2 WestJet Buddy passes and $1000 Westjet dollars in my account but I refuse to book a Westjet flight given how shady they seem now. I'd rather pay for an Air Canada flight - at least I know it's not a bait and witch when I fly with them. I'd feel like an idiot booking Westjet and then getting screwed after seeing so many people complaining about it.
I never could have imagined saying this a few years ago. Westjet used to be the shining star compared to Air Canada. I realize Westjet is short of staff due to previous layoffs, but to offer all of these flights and let people book knowing many of them will be cancelled is theft.
|
I flew YYC to YXE in late August. I had a very specific timeline (needed to go morning and come back evening) and Air Canada didn't offer those times at all. I had heard the same horror stories about WestJet, but I booked anyway. My outbound flight was delayed about 45 minutes a few hours before it was due to take off, but otherwise it was okay.
That being said, there's no way I'd book WestJet right now if there was any other option that was reasonably workable.