Calgarypuck Forums - The Unofficial Calgary Flames Fan Community - View Single Post

Johnny199r · 10-09-2021, 11:51 AM

Anyone fly Westjet lately?

Looks like they have been cancelling a ton of their flights after customers have booked (right up to the point customers are in the airport, about to depart), rebooked them on crazy alternative flights without their consent and make people wait 10 hours on the phone to speak to agent (they do not allow changes on their website, you can request a callback in about 4 days which doesnt help)..

I've flown on Air Canada a few times recently with no issues. I have 2 WestJet Buddy passes and $1000 Westjet dollars in my account but I refuse to book a Westjet flight given how shady they seem now. I'd rather pay for an Air Canada flight - at least I know it's not a bait and switch when I fly with them. I'd feel like an idiot booking Westjet and then getting screwed after seeing so many people complaining about it.

I never could have imagined saying this a few years ago. Westjet used to be the shining star compared to Air Canada. I realize Westjet is short of staff due to previous layoffs, but to offer all of these flights and let people book knowing many of them will be cancelled is theft.

10-09-2021, 11:51 AM	#4038
Johnny199r First Line Centre Join Date: Feb 2014 Location: Uzbekistan Exp:	Anyone fly Westjet lately? Looks like they have been cancelling a ton of their flights after customers have booked (right up to the point customers are in the airport, about to depart), rebooked them on crazy alternative flights without their consent and make people wait 10 hours on the phone to speak to agent (they do not allow changes on their website, you can request a callback in about 4 days which doesnt help).. I've flown on Air Canada a few times recently with no issues. I have 2 WestJet Buddy passes and $1000 Westjet dollars in my account but I refuse to book a Westjet flight given how shady they seem now. I'd rather pay for an Air Canada flight - at least I know it's not a bait and switch when I fly with them. I'd feel like an idiot booking Westjet and then getting screwed after seeing so many people complaining about it. I never could have imagined saying this a few years ago. Westjet used to be the shining star compared to Air Canada. I realize Westjet is short of staff due to previous layoffs, but to offer all of these flights and let people book knowing many of them will be cancelled is theft. Last edited by Johnny199r; 10-09-2021 at 05:14 PM.