Quote:
Originally Posted by Fuzz
Grrr, so Wayne's website is "lol, not up to date". So I call every place I can find in the city. Gentek says they have some in stock. Great! "Oh, we can't sell to you, you have to buy it through Rona or Windsor. Then you can come pick it up from us." Like, who TF came up with this stupid policy?
Now, if it is a close match, I need 2 pieces. If it isn't, I need 4. But I can't figure that out until I see it. So do I order 2, or 4? So frustrating.
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It’s because Gentek is a distributor and Windsor and Rona are customers of theirs. Gentek will have a showroom I’d imagine you could go take a look. Or they would even likely let you in the warehouse to check. And I’d also imagine you could buy the item from Windsor or Rona over the phone once you confirmed it’s what you need so you are not making multiple trips.
If you decide to go this way, I’d deal with Windsor. They have more ability to issue a po to Gentek than Rona would.