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Old 07-19-2021, 08:47 AM   #61
GirlySports
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Join Date: Jan 2007
Location: Calgary
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Congrats! It will be a great opportunity, don't be afraid.

I'm a manager these are my tips for you. But first a question.

Are you leading mostly men or women (yes it makes a difference).

1. Open door policy, be approachable. But business only. Your office is not a dumping ground for people's problems, you're not a garbage can. If someone comes in you don't want to talk to or are overstaying. "Sorry, I've got a meeting." is the easiest out. Small personal talk is done elsewhere (see #3)

2. Solve conflicts immediately. There's nothing worse than conflict-avoidance managers. Things just get worse. Employee conflicts do not solve themselves no matter how much you hope they do.

3. Take each staff out for coffee and chat away from the office at least once a month. Take some interest in their personal life and help them. Especially if they are young people. Are there career advancement opportunities? Is there something negative going on a home that programs at work could help with. And once per quarter, I take the team out for lunch to celebrate. These are small things that staff really appreciate and go a long way.

3a: Because people will talk and whisper behind your back. "He doesn't care, he never talks to us, he's making big bucks and won't give us anything." Just that one coffee a month plus chit-chat puts all this to rest.

3b: from up thread, I think checking in once a day is a bit much, manager should be really busy. And some people hate it and just want to be left alone. Open door for people who like to chat, but within reason, and monthly coffee is my style.

4. Know your staff! Back to men and women. If there is an imbalance, make sure the minority is not dominated. Make sure you know who is introvert and extrovert. Make sure you know who can learn by telling and who can learn by showing. HR may already have this information available to you. If not, do some activities. Once a quarter, I do these type of activities/games for the team. Last one we did was Christmas 2019, made Gingerbread houses. One team had to make the most detailed oriented house and one team had to make the most messy one.
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