Quote:
Originally Posted by Brendone
They’re recommending Napoleon and Goodman since they’re “Canadian” and units / parts are more readily available. The reviews seem good, and they all have 10yr warranty
|
Junk equipment
They are relatively new kids on the block still and to draw attention they are trying to out do other manufacturers with PROMISING claims , prices , warranties.
The problem is the incompetence of these installers and the companies doing g this work.
There is NO quality control. No enforcement of warranty entitlement for thr consumer/ homeowners.
I'm on the phone weekly representing clients and asking simple questions about the poor quality, service and knowledge of these technicians installing the equipment.
30 years in the industry and this last 5 years has been abysmal.
My installer has just won top dealer in Canada besting out 75 other company across the country.....so I'm not blowing smoke here.