I must say, I definitely go out of my way to avoid the big box stores the last 7 or 8 years now. Lets take, for instance, Home Depot. Massive store with a huge inventory and if it is even remotely busy, there will not be a sales associate to help you or answer a question.
I found a smaller lumber store which is part of the Home Hardware chain, which are all locally owned and operated. A friend recommended them to me because of their delivery fee ($10!!) and the lumber prices were usually better than Home Depot/Rona. I was building a huge shed, so keeping costs down was important.
One of my several trips there, I was getting ready to order the lumber for the roof. I had read how to figure out the pitch in my do-it-yourself book, but reading and doing were two totally different things I soon realized. Anyhow, the owner took me back to the yard, found some scrap, and showed me, step-for-step, how to find the pitch I wanted and how to make a template for the rest of the rafters. Kick. Ass.
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"Sticking feathers up your butt does not make you a chicken."
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