Quote:
Originally Posted by ken0042
Just double checked, my payment now says "BELL CANADA (INCLUDING 'ONE BILL' ACCTS)" and I only have satellite with them. Looking through my bank records I last paid them as "Expressvu" in October. Double check the account number at the top of your bill with the one that you pay to with your bank.
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Yeah, you were right, the account numbers were different. Thanks for the heads up!
But, I called Bell, and the payment I made on Feb 15 was processed by them even though it was paid with the 'Bell ExpressVu' account ID. Regardless, I updated my online banking to pay the bill to the new account ID of 'Bell Canada - One Bill' Hopefully, that next payment goes through also. You never know with Bell.
Ugh ... Bell SUCKS. Would it have been to hard to send an information sheet out with one of the bills to let us know things were changing? I know I didnt get anything.
Add this to my long list of grievances with Bell. It started the month I signed up. It took EIGHT months, and 5 calls totalling about 4 hours, to get my new customer $10/month credit (and back credit) added to my bill. At least it is there every month now and hopefully it will stay there until the end of the 24 month period. With that sign up promotion I was also supposed to get Center Ice at 50% cost for the first year, but I never did. They charged me the full amount and would never credit me the 50%. They claimed that they had no such knowledge of a promotion like that. When I signed up, I was still naive enough not to have printed off a copy of the promo. Therefor, I had no way to prove the offer ever existed. I kept going up the ladder each call, but to no avail. I finally cut my losses and gave up because $90 is only worth so much of my time. Unfortunately, I bet that is what they often count on.