We bought a bike from Biktrix for my wife this spring. She has collapsed disks in her back, so riding up hills is a no-no per her doctor. This way, she can just electric assist up any hills we come to. I've been an avid cyclist forever, it is great we can get out together.
Overall satisfied with Biktrix. I did the final assembly on the bike and I am happy with the quality and packaging. Everything arrived in good order. It is heavy, sure - but that is the tradeoff for the motor/battery. We went with a Stunner and it seems like it is a decent bike for running around town on. There is an active Biktrix Facebook group, and the company owner (Roshan) drops in a lot to answer questions and concerns.
The ordering process was straightforward, and because we wanted a bike that was in stock everything arrived pretty promptly. Communication was good through the whole process. Like other brands, they do have some models that are backed up due to demand.
I'm still trying the approach of stretches and exercise to see if I can get my knee to feel better, but as I am on the wrong side of 50 I am really giving some thought to getting an ebike for myself too. I can really see it getting a bunch of use for running errands/grocery trips etc.
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