Quote:
Originally Posted by CliffFletcher
My mom has dementia. These calls send her flywheeling into extreme anxiety. I’ve tried to get her to simply stop answering the phone, but habits of a lifetime are hard to change. We’re seriously considering removing the phone altogether.
So yeah, it’s a problem.
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Land lines tend to be more vulnerable to more local scams though. I had a long top with my dad about which agencies and companies call and which don't and I went through verification processes. Ask their names and ID numbers and which call center company they work for so you can phone the company that they're representing to confirm that this is legitimate. Nobody legitimate will ask for any kind of verification in terms of DL numbers, SIN numbers etc. Look for reaching questions when they ask to verify you're account. "What you don't know my account number?" "I do I'm just verifying", "I'll have to call you back through Telus' etc direct support number, I'll need your id and name and extension".
Don't ever give a credit card over the phone or to an email inquiry, etc.
It was an uncomfortable situation, my dad feels pretty foolish. I had to reassure him that its not his fault, that these are pro's at what they do.