Quote:
Originally Posted by Tron_fdc
Hidden fees are sadly becoming the norm. About a decade ago I started to see "Fuel tax" on top of shipping fees whenever we shipped something from our shop. Now it's the norm. When I get a quote, I get a rate "Plus tax", meaning "Plus a charge that we can throw on top so if we quote too low I'll add a whack of fees on top so we make more money".
Gone are the days of a single quote for what you pay. I think we can thank the auto makers for that one.
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just for the record, as a senior manager for a shipping company, it is a cost recovery. we charge exactly what the airlines or ocean liners charge us at cost to the client.
there is no profit in the fuel surcharge, unless you are the carrier. most shipper use freight forwarders though.