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Originally Posted by Sliver
You have to be getting more than a 5% premium on your cars or you wouldn't be in business. I've been to Northland VW. I know you have sales staff, financing staff, administrative staff, janitorial staff, and on it goes just to service the used car side. Those positions all need to be paid for out of a premium you sell your cars for over what I could find the exact same car elsewhere.
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Historical average front end margin on a used car is about 5.8%. Average price is about $26,000. You make about $1500 a car. That's how this business works. Financing, insurance and warranties are a different story, but most dealers actually operate at a loss on new and about 5% on used. It's what needs to be done to stay competitive.
Quote:
Originally Posted by Sliver
And surely you can't just be suggesting everyone buy a home gym, cut their diet down to 1500 calories per day and work out two hours a night. Like, that's great you have that kind of money, time and energy, but good luck with that once you have a kid for a year or so. You'll be fat again and be right back sitting in that clinic with your tail between your legs.
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I'll disagree there. I got into tome terrible habits through the pandemic with nothing to do, and nowhere to go. Biggest mistake I made was buying a smoker lol. I was over eating and not exercising, and my weight ballooned. No sir, I won't let myself go back to that space.
Quote:
Originally Posted by Sliver
Or, go buy on Amazon. A robot will grab a CPAP off a pallet rack and a minimum wage guy will deliver it to your door. Congrats! You got it cheaper, but there won't be anybody there to set it up, explain how to use a mask (if your cheeks are puffing and then air popping out your mouth, you are doing everything wrong and not creating the closed pressure system), there will be no opportunity to try different machines, masks, hoses, etc. These therapists have endless patience to try things out to get you sorted. Plus, I like supporting local when I can afford to knowing I pay a premium, but appreciating the improved service and support I receive.
Straight up, you owe them an apology.
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This was the crux of the problem. I got none of this. They put me on an over pressurized machine, they didn't have the patience to re-assess my study when I explicitly knew things had changed and I dropped weight. I was told they would charge me another $200 for another mask, to try something different when then they denied that when I returned everything or said it was a 'misunderstanding'.....
I actually would have been better off ordering off Amazon, as I didn't get any service. I felt the service was terrible. I am the easiest guy on the planet to please. I don't want stuff sugar coated, just cut to the chase. If I get bad food at a restaurant, it's not worth complaining. Whatever, every cook has a bad day. I had a brand new motorcycle I was picking up dropped by the lot kid, right in front of me, the day I was picking it up. I shrugged it off and asked them how long to rob a new bar end and fairing off another one. It's not my style to be upset, as I spend a lot of my time, trying to make things right with customers, and make my own fair share of mistakes. The experience I had with them was terrible.
For piece of mind, I am going to be trying a different clinic and hopefully have a better experience, but what I experienced there was not good service.