Quote:
Originally Posted by Snakeeye
No kidding. I certantly hope that that call was not monitored for quality control. 
One thing I hate about tech support is that 99% of the time, you can't tell the client what you really think. |
i normally tell the customer's what i really think on the phones,
but we are a union so unless i swear at a customer my job is safe,
besides i graduate later this year anyways...