Just my opinion, but I've been "lead into temptation" on a few occasions by booking trips on-line and while they may "on the surface" seem to be saving you a "buck or hundred", in my experience they're not all they're cracked up to be and I've had a few TERRIBLE experiences once at my destination with the on-line service not providing me with ALL the necessary information I've needed or by having to pay on top of what I've paid the on-line company.
While some may find it less of a hassle to book on-line, personally I will NEVER do so again. There's nothing like dealing with a REAL HUMAN BEING who knows EXACTLY what they're talking about.
And for the record, I have used SampleOO's agency not only for my own travel since I've known him, but have recommended him to many friends and family members who would give him NOTHING but a glowing review.
In this humble yet experienced traveller's opinion, saving a few bucks doesn't hold ANYTHING to having customer service that is bar none.
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