Anyone looking for a broker I highly recommend NOT Questrade, I REPEAT DO NOT. Their customer service reps are total idiots and that's an understatement, you'll run yourself in circles trying to do anything beyond asking how their day is. Trying to transfer some ROBO adviser resps over there and it's been 3 months. Many problems there, improper transfer requests to Wealthsimple, resubmit and Wealthsimple sends funds, QT sends cheque back since they don't want to deal with the BCTESG grant and say I need to forfeit to government. I get WS to allow me to leave the BCTESG grant with profits from that value invested in Wealthsimple and can transfer the reduced balance out. Back to QT I go but guess what they tell me they won't do a partial transfer because they don't want to deal with the paperwork. Not sure what the difference is besides the cheque being slightly smaller. Beyond this their app has sucked over the last while and random logouts on the web. I highly do NOT recommend them.
Going to try out QTRADE, transfer in progress now and I will move everything I have from Questrade to QTRADE. Heard good things about QTRADE and IB but seems QTRADE is more modern (e documents etc).
F Questrade and good luck to you if you use them.
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