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Originally Posted by Calgary14
Quick update - things got worse and started to see some water so I called insurance and they were here within an hour. It’s bad. They’re still trying to confirm but right now it looks like water is coming in from outside due to ice damming in the eavestrough. Guessing it’s all related to the recent huge snow storm then the freeze thaw cycle. Its extremely concerning when the restoration people say they haven’t seen it this bad before. Ugh this is the last thing I need right now
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Crap, sorry to hear that. Went through similar with my place the year after I bought it and it took me years to resolve ice damming problems. I'm not saying you will have an ongoing problem, most of my issue was from a poorly executed addition. But a few things I have learned:
- Keep the attic as cold as possible. I worked with a roofing company to increase the attic venting a lot. I also increased attic insulation and did proper surrounds on pot lights.
- I did ice and water shield membrane on the bottom 4' of my roof. My house is older, so it may be code on newer places.
- I do have a roof rake to keep snow buildup down in problem areas. Obviously tougher to do on a multi storey house.
- if you need to get water to drain around a big freeze up, nylon stockings full of salt will melt a channel through a few inches of ice
Also, take a really good look around the house to ensure you have caught everywhere it is happening. I ended up finding a second location a couple weeks after the first incident and the insurance company treated it as two claims. This really screwed up my ability to get water infiltration coverage.
Take pics if possible before the restoration folks go to town. I ended up with a disagreement over the location of a pot light when they rebuilt and wish I had a picture to show them.